If you encounter a problem with your recharge code or have any other questions, you can contact Orange France customer service. From an Orange cell phone, you can call 3900 (free service + cost of a call). If you are calling from a landline or another operator, or from abroad, consult the official Orange France website for the appropriate contact numbers and any associated costs.

Using an Orange France recharge code gives you total control over your mobile budget, with no commitment. You only pay for what you use. It's a quick and easy way to add call credit, SMS/MMS or mobile internet, and you can choose from a range of top-up values to suit your needs.

If your Orange France recharge code does not work, check carefully that you have entered the 14-digit code correctly. Also make sure that the code has not already been used or that its activation validity date has not passed. If the problem persists, we recommend that you contact Orange France customer service with your recharge code and, if possible, proof of purchase.

The validity of the top-up code itself (before use) is usually indicated on the receipt or at the time of purchase. Once the credit has been activated on your account, its own validity period depends on the amount of the top-up and the specific conditions of the Orange offer (e.g. Mobicarte). We advise you to check this information on the Orange website or by contacting their customer service department.

To use your Orange France recharge code, dial #123# followed by your 14-digit recharge code, then press the call key. You can also call 224 free of charge from your Orange mobile and follow the instructions to enter the code.